留學(xué)保險(xiǎn)項(xiàng)目組應(yīng)對(duì)“新型冠狀病毒肺炎”應(yīng)急預(yù)案

Emergency Plan to “Novel Coronavirus Pneumonia” from International Students Insurance Company

為積極應(yīng)對(duì)新型冠狀病毒肺炎疫情，留學(xué)保險(xiǎn)項(xiàng)目組第一時(shí)間啟動(dòng)重大公共衛(wèi)生事件應(yīng)急預(yù)案：7*24小時(shí)報(bào)案咨詢(xún)電話(huà)、應(yīng)急聯(lián)絡(luò)熱線(xiàn)與值班響應(yīng)，保證為發(fā)病患者和學(xué)校做到“特事特辦”和“溫暖便捷”。

In order to prevent from the Novel Coronavirus Pneumonia, International Students Insurance Company launched the emergency plan, which including service such as 7 * 24-hour emergency hotline, general medical consultation and advance payment for diagnosed customers and quick reimbursement.

一、應(yīng)急聯(lián)系方法

Emergency contact phone number：

400-810-5119，7*24小時(shí)客戶(hù)咨詢(xún)熱線(xiàn)。

7 * 24 hours hotline: 400-810-5119

二、應(yīng)急舉措

Emergency Measures：

(1) 400-810-5119電話(huà)提供7*24小時(shí)的應(yīng)急響應(yīng);

(2) 開(kāi)通新型冠狀病毒肺炎的服務(wù)綠色通道，針對(duì)確診客戶(hù)，第一時(shí)間提供墊付及理賠服務(wù);

(3) 簡(jiǎn)化理賠流程;

(4) 日常咨詢(xún)、預(yù)防支持、綜合服務(wù)等各方面的“綠色通道”等服務(wù)。

(1) International students will get a timely response from service center in 7*24 hours by calling hotline 400-810-5119.

(2) Customers diagnosed with “Novel Coronavirus Pneumonia” will be given priority service, such as advance payment for hospitalization and quick reimbursement.

(3) Claims procedure will be simplified.

(4) We also provide general medical consultation and preventation knowledge.

留學(xué)保險(xiǎn)項(xiàng)目組溫馨提示：冬春季是呼吸道疾病的高發(fā)季節(jié)，也是病毒性肺炎的高發(fā)時(shí)期，注意保持室內(nèi)空氣流通。請(qǐng)注重個(gè)人衛(wèi)生，勤洗手，減少或避免前往人群密集地(尤其是有疫情發(fā)生的地區(qū))，咳嗽和打噴嚏時(shí)使用紙巾或彎曲手肘掩蓋口鼻，必要時(shí)戴口罩。注意清淡飲食，保持良好作息，增強(qiáng)自身抵抗力預(yù)防疾病，如有發(fā)熱、咳嗽等呼吸道感染癥狀，應(yīng)及時(shí)就診。